1. Eligibility

You must be at least 18 years old to use our Services. By using Tender Moments, you confirm that you meet this requirement.

2. Account Registration

You are responsible for providing accurate information when creating your account.

You are responsible for maintaining the confidentiality of your login credentials.

You agree to notify us immediately of any unauthorized access to your account.

3. Booking & Payments

All bookings are subject to availability.

Payment must be made in full at the time of booking unless otherwise stated.

Prices are subject to change without prior notice.

4. Cancellations & Refunds

Cancellations must be made at least 24 hours before your scheduled appointment to be eligible for a refund or reschedule.

No-shows or late cancellations may result in a fee or loss of payment.

5. Prohibited Activities

You agree not to:

Use our Services for any unlawful purpose

Interfere with or disrupt the operation of our Services

Share false, misleading, or harmful content

6. Intellectual Property

All content on our Services, including logos, text, images, and software, is owned by Tender Moments and protected by copyright laws. You may not reproduce or distribute our content without permission.

7. Limitation of Liability

Tender Moments is not liable for any indirect, incidental, or consequential damages arising from your use of the Services. Our maximum liability is limited to the amount you paid for the Services in question.

8. Changes to These Terms

We may update these Terms at any time. Continued use of our Services after changes means you accept the updated Terms.